Working exactly to spec

Well done roadworkers in Spalding, told to “repaint the bits you dig up” they did EXACTLY that (via @Voice_Nigel) pic.twitter.com/xcDBeGLWak — Jeremy Vine (@theJeremyVine) April 8, 2016 Is there a problem? The work was completed to spec. Any additional work was likely to break the time and cost estimates. The work meets the current standards. … More Working exactly to spec

Sugar coated icebergs

Prototypes are great. They let the user see and feel what the final product will look like, either in printed or in online form. They suck when the customer wants it next week because “it’s just a bit of wiring up to get it working” And they can be dangerous. Ship that button without properly … More Sugar coated icebergs

Reducing waste by making your goals visible

Metrics are good, but they’re not enough. If you want metrics to drive change, they need to be visible. Not just to managers, but to the team. The right metrics, visible to the team, drive improvement. Visible only to management, drive control. Visible to no-one, drive nothing. Good metrics need to be communicated clearly and … More Reducing waste by making your goals visible